privacy policy
PERSONAL DATA PROTECTION
OUR POLICY

www.evisamada.gov.mg is exploited by a private company, to which the government of Madagascar attributed the delegated management of the system of electronic visa. The visitors of this platform can find there the useful information concerning the e-visa system and the advice and assistance for the treatment of an online non-immigrant category of visa application. The present policy expresses the way "the company" uses and protects the personal data and the other information, collected from the visitors of the site. According to the law N° 2014 - 038, a personal datum is any information concerning an identified natural person or who can be identified, directly or indirectly, in reference to a name, a number of identification or with one or several elements of his/her own.

We firmly commit to protect and to preserve your confidentiality, subject to the below mentionned conditions. Because of the nature of the services that we propose, we are due to collect certain information, according to which you can be identified during the use of this Web site. In any case, you can be assured that they will be used only according to the present privacy statement. We can modify this policy from time to time by updating the contents of this page..

As a proof of our commitment regarding confidentiality, we encourage all our current and potential users to read carefully the present statement before using the system. By using our services, you accept our policy of confidentiality and all its conditions. The company reserves itself the right to widen and/or to modify this policy at any time and according to the relevant legal framework.

COLLECTED INFORMATION

www.evisamada.gov.mg is likely to collect, use and store the following personal information.

Personal data that you supply via the site

We collect your personal data that you voluntarily provide here or via one of our support channels (email, online discussion or by phone) to use our services and fill out your online visa application. The personal data that we collect is the information which are strictly necessary for processing the visa. They may include: email, telephone number, date of arrival, airport of arrival, reason for travel, home address, country of origin, name, last name, date of birth, city and country of birth, citizenship, gender, passport number, passport issuing date, passport expiring date, passport place of issue, destination address. When you provide personal data on this site, you acknowledge and agree that such personal data may be transferred from your current location to the Company’s offices and servers.

When you provide personal data on this site, you acknowledge and agree that such personal data may be transferred from your current location to the Company’s offices and servers.

Depending on the case, the Visa Issuing Authority may require extremely sensitive information to process your application. These are the information, such qualified by law, including racial origin, biometric data, genetic data, political opinions, religious or other convictions, union membership, health, sexual life and criminal history.

Other information and documentation supplied by the user

When you interact with the Company, we receive and store via the site, we receive and store some information which cannot be personally recognized. This information also concerns data on equipments used by the visitors of

The latter generally include IP addresses, geographic localization of the user, the browser and the operating system. Besides, we also collect data on the habits and preferences of the users, such as the quantity of their visits and the time which is spent on our web site. The Company can store this information itself or this information can be included into databases which are detained and managed by affiliated companies, agents or service suppliers of the Company.

Other information and documentation supplied by the user

When you interact with the Company, we receive and store via the site, we receive and store some information which cannot be personally recognized. This information also concerns data on equipments used by the visitors of www.evisamada.gov.mg The latter generally include IP addresses, geographic localization of the user, the browser and the operating system. Besides, we also collect data on the habits and preferences of the users, such as the quantity of their visits and the time which is spent on our web site. The Company can store this information itself or this information can be included into databases which are detained and managed by affiliated companies, agents or service suppliers of the Company.

Some additional documents can be required to handle the visa application. Some of these documents can be a copy or a digitalization of your passport, ID card, residence permit or birth certificate. Other documents can also include a bank statement, a letter of invitation and a letter of parental consent, concerning a minor.

USE OF THE COLLECTED DATA

The "Company" makes sure to collect and handle only strictly necessary data, with regard to the purpose for which they are handled. The main purpose of the collection is to handle your visa application. The collected data are only shared with competent authorities so that they can grant to the user the authorization to enter the country. When the required service is finished, all the confidential information and data will be transferred and safely stored.

Besides, we use your data to communicate with you and better understand your needs. It’s about answering your questions, informing you about the status of your request and, if necessary, providing you our assistance. It will also be useful for us to be able to inform you about the availability of our database or our web site, as well as about the new services, the features or the promotions.

Finally, the collected data are used to other purposes related to the services which are proposed on www.evisamada.gov.mg/ in particular and for the needs of the evisa system in general. They will also help us to conform to the law when this one obliges us to use your personal information to answer diverse legal requests. The information is also used with the aim of supplying a better service, by the consideration of your comments and suggestion, as well as the improvement of our performance and of the Web site, in particular the improvement of security measures.

SECURITY OF YOUR DATA
Protection

We commit to constantly supply the highest level of safety and confidentiality. To protect the treatments and data, in particular against accidental or illicit destruction, accidental loss, change, distribution or unauthorized access, we set up suitable controls in the form of physical, electronic procedures and in the form of procedures of management, equal to the integrity of the data of our users

Except your express authorization, we never share your personal and confidential information with thirds, with the exception of competent authorities, as far as the Malagasy law requires it.

We shall only keep your data in a form allowing the identification of the people concerned, in a duration which does not exceed the necessary duration for the purposes for which they are collected or used, and in accordance with the legal durations. After this period, the information will be automatically deleted.

Exclusion

This policy of confidentiality does not apply:

  • to the personal data, collected by the company, other than the personal data collected via the site;
  • to the non requested information which you supply to the company via this site or by any other way. It includes, without limiting itself to it however, the information published in the public zones of the site, such as the notice boards (collectively, the "public zones"). All the non requested information is considered as not confidential and the company is free to reproduce, to use, to reveal and to share this non requested information to third parties, without limitation nor allocation.

Our Web site can contain links towards Web sites which are not exploited nor checked by the Company (the "third Sites"). The policy and the procedures which we described here do not apply to the third sites. The links of this site do not involve that the company approves or examined the third sites. We suggest you to contact directly these sites to obtain information on their policy of confidentiality.

MODIFICATION OF THE POLICY OF CONFIDENTIALITY DE LA POLITIQUE DE CONFIDENTIALITE

We reserve ourselves the right to update or to modify this policy of confidentiality at any time, by publishing a new version on our Web site, without preliminary notification. It is advised to you to make sure that you know about these changes and so, to know the conditions of the present policy of confidentiality, at the time of the purchase of services or products here proposed.

All the modifications brought to this policy of confidentiality will be applicable from the moment of their publication. Your continuous use of the site after all change or revision of this policy of confidentiality will indicate your agreement with the terms of this revewed policy of confidentiality.

YOUR RIGHTS

Please let us know quickly if the personal information we hold about you needs to be corrected or changed.

Please do not hesitate to send us an email, if you think that any of your information held by us is incorrect or incomplete. We will make the necessary corrections as soon as possible.

However, it is important to note that once the visa approval decision is issued by the Issuing Authority, we are no longer able to update or modify the information. Nevertheless, you have the possibility to submit a new visa application with possibly the new information.